A little over a year ago I met with another tester in town to provide advice on performance testing. I recently found the notes from the meeting in an old notebook. In the five pages of handwritten notes, I documented my understanding of the problem and how I would approach the project. Take these notes for what they are - sketches over the course of an hour or two as I asked questions and clarified the project. However, I thought they would be interesting to share.
The notation is the UCML, which stands for User Communty Modeling Language. You'll see four types of users: clients (aka "users"), administrators, customers (of the clients), and system tasks. From there I attempted to capture tasks of interest and some rough percentages for each task across the user population.
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